Recent Posts - page 47

  • Managing Customer complaints

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    It’s one of those sad facts of human nature-bad news spreads a lot faster than good news. One large corporate study showed than when a customer had a bad experience, they told friends, and friends passed it on to their… Read More ›

  • What is Corporate Social Responsibility

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    Also known as CSR it comprises of 10 areas: – Reputation and Trust – Values – The environment (climate change, pollution and resource use) – Health and well being (decease, malnutrition and quality of life) – Population and Demographics (affluence,… Read More ›

  • Stereotypes need to be challenged

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    Whilst reading a few Blogs I came across a fascinating one regarding personal identity. It reminded me of the time a few years back when I attended a meeting in Poole (Dorset, England, UK) – Probably in the mid 90s…. Read More ›

  • We must become the light

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    Snatam Kaur Khalsa and Party – 28th May 2006 – Park Avenue, Southall – We must become the light On Sunday 28th May my phone diary chimed out my reminder that later today would be the time for me to… Read More ›

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    It appears to me that fascism is returning or am I just being the bearer of doom and gloom? OK, let us take a look at some evidence. Firstly, the tide of the National Front in France may have lead… Read More ›