Here is a copy of the letter I sent to both BA and BAA, regarding the treatment of my father. Clearly, you will note that has been no adherence to protocol. If a person has become sick on-board, then common-sense… Read More ›
Customer Service
Does Business Blogging work ?
In the past I’ve written about the potential of Blogging. The Dr Savi blog site has been posting articles since Oct ’03. I recently found this image to be close to my thoughts on the potential of business blogging. In… Read More ›
Trust in business
In a recent post I said I’d talk about one of my recent escapades, re: business trust. There are a couple of sayings that come to mind: ‘What goes around, comes around’ and ‘Karma’Â -BTW one of my favourite programmes… Read More ›
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